NMBS steps forward to support-stricken Troy community

Following the news that Troy (UK) Limited, the UK’s largest independent network and distributor of tools and maintenance supplies, is in administration, NMBS has stepped forward to offer immediate support to both independent merchants and suppliers within Troy’s member community.

To ensure independent merchants and suppliers can transition smoothly, NMBS is proactively engaging with Troy’s members to offer trading stability, guaranteed rebates and payment security in this uncertain time.

Chris Hayward, NMBS CEO explained:

“With almost 40 years of trading and a strong heritage in the West Country and beyond, the impact of Troy’s administration will be felt across our sector. It is critical that Troy’s independent merchant members and suppliers are not further impacted financially by this news. To ensure this is not the case, we are offering members and suppliers dedicated resources and tailored support to help them through the transition. This will ensure these businesses continue to access the best deals, improve supplier and merchant relationships and boost operational efficiencies that they previously depended on Troy to provide.”

NMBS is a co-operative, not-for-profit business, owned by its members, and has built its reputation on forging lasting relationships between suppliers and independent merchants across the tool, maintenance, and workwear sectors; as seen through its successful partnerships with suppliers such as Makita, Toolbank, Bosch, Draper, TIMCo, Portwest, Buckler, Milwaukee, Ox, Beeswift, Sika, Fischer Fixings, Sealy, Metabo, HiKOKI, Werner, Trend, Owlett-Jaton, Toolstream and Soudal.

NMBS has many supplier benefits that align with what suppliers came to expect from Troy. It has a centralised invoicing system that guarantees on-time payments to suppliers by consolidating all member purchases into a single, predictable monthly payment cycle. This means suppliers receive prompt and reliable payments directly from NMBS, eliminating the risk of late or missed payments, with a debt guarantee should any of its members default on payment.

NMBS is the largest buying society in the UK for independent merchants, with an annual turnover of £2.2Bn, which offers exclusive discounts and rebates from its 450+ suppliers, whilst giving them access to over 1,250 merchants across more than 5,000 branches. To enhance supplier awareness and relationships, it provides marketing advice and support to all its suppliers, including in April at the Coventry Arena, holding the largest exhibition for Building Materials, Power Tools, Hand Tools & Workwear in the UK.

Merchants impacted by the Troy situation and interested in NMBS membership can speak directly to Dean Hayward – NMBS Head of Sales & Marketing dean.hayward@nmbs.co.uk and suppliers should contact Baljit Singh – NMBS Head of Trading baljit.singh@nmbs.co.uk