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Intact launches GenetiQ: The next evolution of ERP software

 04 Apr 2025

Intact, a global provider of software solutions for merchant and wholesale distribution, today announced the launch of GenetiQ, their new cloud-native, browser-based ERP solution.

The innovative business management platform is set to redefine industry standards by offering a level of personalisation and flexibility previously unavailable in the cloud. The company will unveil the groundbreaking solution during a virtual launch event on 10th April.

Personalisation, automation and intelligence at its core

Designed to adapt to the unique needs of every business, GenetiQ offers a deeply personalised experience with configurable screens, workflows, menus and commands. Users can further personalise the system using automation features such as business rulers, alerts, and next-best actions to streamline operations and reduce manual effort.

The platform also delivers built-in business intelligence across all areas of the software, allowing users to go beyond standard reporting, uncover powerful insights and drive real action.

“Personalisation has been at the heart of our customer promise from day one, and with GenetiQ, we’ve been able to go beyond what’s been possible before,” said Gary Brookshaw, Intact’s Product Director. “Unmatched levels of personalisation, automation, and business insights are included throughout the software. This is unheard of in our industry and really sets a new standard.”

A modern and intuitive user experience

With a modern, intuitive interface, GenetiQ seeks to make ERP business software more accessible than ever. This sleek, browser-based design includes screen-specific help content and step-by-step workflows that deliver stress-free onboarding and a seamless user experience. The platform’s personalisation features even extend to its inline help content, which can be customised to fit the unique processes of each customer, significantly reducing training time and allowing new users to work efficiently from day one.

 

Leveraging cloud performance for GenetiQ’s future AI intelligence

As a true cloud-native solution, GenetiQ delivers enterprise-grade security, seamless scalability, and high performance without the burden of IT maintenance. Businesses can access their ERP system from any device with an internet connection, ensuring flexibility and business continuity. They also benefit from a future-proof solution designed to evolve with their needs. The company is already planning further announcements around the AI capabilities of the product.

 

“We see AI paying a transformative role in ERP software, from intelligent automation to predictive insights,” said Aidan Lawless, CTO of Intact. “That’s why we designed GenetiQ with AI-readiness at its core, and we’ll be sharing our innovative plans for this space in the coming weeks.”

Built on experience, designed for the future

GenetiQ is built on the same proven framework as Intact iQ, a trusted ERP system known for its comprehensive industry-specific features. So, while it has been reimagined from the ground up for the cloud, the new product retains the depth and intelligence of its predecessor.

“We’re proud to welcome GenetiQ into the Intact family of products and demonstrate our commitment to continuous innovation,” said Justin Lawless, CEO. “GenetiQ adds the power of cloud technology to our offering, giving businesses a future-ready solution built for growth. At the same time, we remain fully committed to the ongoing development of Intact iQ and Intact Xline, with dedicated roadmaps already in place, as we shared at our recent Interact user event. I’m looking forward to welcoming everyone to our online launch event next week to showcase what GenetiQ can do and how it compliments our wider ERP portfolio.”

Join the virtual launch event

To be one of the first to see GenetiQ in action, register for the launch webinar on Thursday 10th April at 2pm by heading to www.intactsoftware.com/genetiq-launch.

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